Discount Card

This is the Company’s current policy regarding discount cards. This policy states that you will be issued with a discount card each year which entitles you to discount on all products from Clarks, K Shoes and Clarks Outlet Shops. 

Please note this policy may be subject to change.

What can I get discount on?

  • All full price products, and all products with money permanently off the marked price (for example:  sale product). 
  • Discount isn't available on offers such as 'buy one, get one half price', temporary seasonal promotions or offers that use promotional vouchers/codes.

Can anyone else use my discount card?

  • Yes! You can have a designated second signatory – another member of your family.
  • You can also let someone else use your card by going shopping with them or by giving them written permission to take to the store.

What else do I need to know?

  • Each discount on your card gives 33% discount on one item, not one transaction.
  • Discount isn't available at Clarks Franchise stores.  If you're unsure if a shop is Clarks owned, please check in the store.
  • We have every confidence in our products but if you do need to return your new purchase, the discount will be re-used if you exchange goods.  If you get a refund instead, the store will give you a signed refund receipt which you can then use to get discount at a later date.
  • The benefit is discretionary.

What happens if I lose my card or it’s stolen?

  • Contact the Clarks Pensions Department.
  • A fee of £25 will be charged for a replacement card due to the potential discount value on the lost or stolen card.
  • This fee will only be waived if the card is stolen and you’ve reported the incident to the police. Ensure you quote the case number when you contact the Pensions Department.
  • Replacement cards will be pro-rated to reflect the number of months left before the card expires.

Further details are available from the Pensions Department in Street on 01458 842292.
 

© Clarks Pensions 2014